Friday, 25 July 2014

All Change At Waitrose


A few nights ago I popped into Waitrose and got a bit of a surprise! It had been a couple of weeks since I'd been in and the whole front area was different. For those who haven't already seen this it's now become more like a reception area with a hotel style desk. All the magazines have been moved away (down to where the cards are - near the wine.) Alterations were implemented during the night over the course of a week and were finished around two weeks ago now.

"Whoopy Doo" I hear you say, "Is that the standard of WP Blog news these days...?..." Well there's a bit more to the story...

As of September, Waitrose will become one of the John Lewis 'Click and Collect' collection points and this renovation was partially to have convenient place for people to collect their John Lewis orders from. There still doesn't seem to be a great wealth of information about this newish concept on the interweb but Waitrose has a bit about it here and John Lewis has a bit here. The whole idea is that you will be able to place an order with John Lewis and instead of either having to trek down to Kingston or pay for delivery to your home at a time most inconvenient for you, they will deliver it to Waitrose in Worcester Park for free for you to pick up from there the next day.

"Now hang on", I now hear you say, "That's going to undermine all the local traders"...

That was my first thought too. (Isn't it great when we all have the same first thought together.) But after some contemplation I thought no, actually it's the opposite. How many more people would stay in Worcester Park to do all their shopping if there was a John Lewis in Central Road? Well in the same way what it means is that the people who would ordinarily go and spend a few hours and a bundle of cash in Kingston shops, attracted in part by the John Lewis, may instead stick around in Central Road, use our local shops (especially with their new Worcester Park Key card) and get their John Lewis fix from our local Waitrose instead. As well as being good for the local economy it also means less cars on the road as many people who would drive to Kingston can walk to Waitrose. It seems to me that everyone's a bit of a winner! Okay it might not transform the area just like that - but I do see it as a positive thing for Worcester Park. Feel free to disagree dear reader... what do you think...?


7 COMMENTS (Add Yours Now!):

Becky Marcks said...

Great news for Glenthorne high school parents, the new uniform is supplied through John Lewis!

Nichu said...

Hooray! My only concern is the extra money that I'll be spending.
Haven't got a key card - did many people get these?

Keyless said...

No I didn't get a Key card and I only live 5 minutes from Central Road. The blog posting about this said " 8,000 of these booklets and cards will be distributed from 6th June" - I'd be interested to know which 8,000 households got them.

Great news about the John Lewis collection point in Waitrose - will save me going to Wimbledon (and then doing the rest of my shopping there) to collect items I've ordered.

X said...

SIde-effect response...I love shopping at John Lewis (the store for certain goods is my first port of call) and have often thought I would love for WP Waitrose to be a click-and-click hub. But I wonder...and I hope a manager of Waitrose responds to this blog...how many additional delivery lorries will that now involve per day visiting the site...remember Waitrose lorries access Stone Place via the residential Windsor Road?

Furthermore, what will the predicted increase of deliveries be over the Christmas period per day? Delivery is often next day, so sustain this service, what time of day will these deliveries take place? It is not unusual for Waitrose lorries can arrive to the site pre-7am on weekday mornings. Christmas Eve last year, Windsor Road residents and the other surrounding roads, experienced a high number of cars flowing by for the 7am open. No holiday for us! Windsor Road already see four or more Waitrose lorries per day...not to mention all the other independent distributors that service Waitrose, Iceland, Pizza Express...that have to access the car park.

I wonder if Waitrose considered the impact to local residents by providing this extra service?

David Cox said...

Good news, l have used click and collect twice in recent weeks via the Banstead store which saved the wait for a delivery.

wplover said...

I have to admin that some of worcester park shopkeepers are a bit rude. I cannot reveal which shop though I had a bad experience like race discrimination. So love to shop under big brand.

Qwerty said...

This bad experience wasn't incurred in the area of Bank Chambers, in Green Lane, was it?

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