No digital TV and Internet for over a day? It's a miracle any of us survived intact. I for one shall be on the phone to the Bearded One's minions to ask for a day's credit. And I might mention why, as a former Telewest customer of 4 years' standing, I get punished for my loyalty by paying 50% more than brand new customers.
I might also ask that next time they come up with a better excuse than a builder digging through a cable.